All successful companies know the importance of getting positive online reviews. But in times past, a company would only have to advertise their products or services and work on excellent customer service. Word of mouth would do the rest. Then, along came the Internet, and things became somewhat more complicated. With the impact of social...
Google reviews are essential for your business success and online reputation. So, knowing how to get more Google reviews is paramount to running a lucrative business. Genuine user reviews have more selling power than slick advertising or a fancy website. If you’ve got a ton of recent positive Google reviews, more consumers will use your...
You have worked exceptionally hard to provide an outstanding customer experience. You provide superior products, your service is first-rate and personalized, and you have dedicated time to after-sales care. So, after all this, why aren’t your Google reviews showing up? Publishing Google Reviews is an opportunity for consumers to read honest opinions from people who...
Reporting a fake or negative Google review seems like the first thing to do. After all, you don’t want the world to read any criticism about your business. Even if the negative feedback was justified, you probably want to do something about any bad Google review. What can you do? Should you report any fake...
It’s only natural to want your positive Google reviews to last a lifetime. After all, you’ve been working hard to build your company’s reputation, and you want the world to know. But sometimes, Google reviews don’t last as long as you expected. So, how long do Google reviews last? Why do some Google reviews only...
Knowing where to find your company’s Google reviews is key to reputation management. However, it’s unlikely that small to medium-sized business owners have the financial resources to hire someone just for online review management. It might feel like another one of those jobs down to you, but you don’t have the time for it. Finding...
Do you want to get more reviews but don’t know how to go about it? Starloop has a unique solution to your problem—we plant a tree for every review you get. Planting a tree gives your customer a unique ethical incentive to write a review. They feel good about doing something positive for the planet,...
There is a murky cloud that hovers over 3-star reviews. On the one hand, they are not negative reviews, which is good news. On the other hand, they are one star away from being a positive one. So, knowing how to respond to 3-start reviews can be tricky. Should you ignore them? Or is there...
If you get a bad online review, your first response may be to get it removed. After all, you’ve worked hard to build your business. Now, a customer has told the world that they’re unhappy with something. But, is removing bad online reviews the answer? Is there another way to deal with the negative Google...
Knowing how to get positive Google reviews is challenging for many business owners. There always seems to be so much to do when running a successful business. And it can be tough finding the time to manage online reviews. For some small business owners, they may not even know where to start. Apart from providing...
The simple answer is—you should never buy online Google reviews. Of course, it could be tempting to think about purchasing some fake reviews, especially if your business doesn’t have any. But buying Google reviews is never going to pay off in the long-run. Online reviews are a vital tool as part of a reputation management...
Knowing what to do with 3-star reviews can be confusing. A customer who leaves three stars in their feedback seems to be satisfied. However, there are also reasons why they didn’t give four or five stars, and you can be glad it wasn’t a one- or two-star review. But their “lukewarm” response can leave you...