There are various ways you can ask a customer to leave a review. But one of the worst ways of asking for a review is the phrase “please can you leave a Google review.” This request is among the list of “cringe-worthy” ways to ask for a review. But you might be wondering, if you...
Because responding to Google reviews is so crucial, you need to have a plan. Typing the first thing that comes to mind can have negative consequences. Rather than calming an unhappy customer, you could enrage them. Not responding to fake reviews might seem like a sensible option, but readers don’t know they are fake. How...
Disputing a Google review is vital if you receive any fake or malicious reviews. It is possible to flag the bad review with Google to get the reviews deleted. You should also respond to the fake review online, even if you are disputing the Google review. But how do you know when to dispute a...
It would be normal to assume that 4-star reviews are great and 5-star reviews are fantastic. If you’re getting a load of 4- and 5-star reviews, it shows that customers are happy with your service. So, there are lots of things to be pleased about. But those 4-star reviews show people aren’t 100 percent happy....
Creating a robust review management strategy to get Google reviews takes time and effort. So, it would be nice to know that your efforts are not in vain and that Google reviews last forever. Like so many, you may be shocked to discover that an excellent customer review disappears. It seems that Google review may...
Nobody likes a bad review on Google. On the one hand, a bad Google review can have a damaging impact on your online reputation. On the other, a negative review knocks your confidence. When it comes to fake Google reviews, it’s simply enraging. Part of your review management strategy is to know the best practices...
What is the best online review management software available? If you’re asking this question, you’re concerned about your online reputation. And that is great—after all, your digital reputation is your greatest asset. And it’s worth protecting, whatever the cost. With all the statistics on the importance of online reviews, it makes sense to use online...
It makes sense for businesses to look for ways to reduce their costs. Some may think that the average cost of internet reputation is too high. You might think that, instead of investing in online reputation management software, the money would be better spent elsewhere. But think about it—your online reputation is your biggest asset....
Your online reputation is crucial in today’s digital environment. A large part of this reputation comes from Google reviews. Life is great when you receive plenty of reviews from happy customers. But it’s the negative reviews that hurt. Your negative reviews might be genuine. Or they could be your competition leaving fake negative reviews you...
As a business owner, you strive for perfection. 5-star reviews reflect the excellent job you are doing. 4-star reviews can be frustrating— you’re there, but you aren’t quite there. Overall, the customer is exceptionally pleased; however, there might just be some small details to improve. So, what to do when someone leaves a 4-star Google...
It’s frustrating when the perfect review seems to disappear after just a week. Sometimes, there seems no logic as to why Google reviews seem to disappear. After the stellar 5-star review seems to have vanished, you’re left wondering: “How can I make my Google reviews last longer?” Instead of potentially wasting time complaining to Google...
Google reviews are fantastic. As the most popular search engine globally, you need to make sure your business is visible on Google. At the same time, it’s essential to know how to show your Google reviews on your website. After all, if people say amazing things about your business, you want others to know about...