Encouraging customers to write a Google review isn’t tricky. And your customers are the best source of advertising you could ask for. Getting them to share their positive opinions on Google increases your online presence while boosting your reputation. So, it’s crucial to know how to encourage customers to write Google reviews. Why Google Reviews...
If you receive a 3-star review, you may be wondering if this is good or bad. The good news — it’s not a negative review. But on the other hand, the customer didn’t love your product or service enough to leave a 4 or 5-star review. So what should you do about a 3-star review?...
It can seem devastating to receive a negative review. Someone has posted critical comments about your service or product online, and it’s there for the world to see. You may think that there is nothing you can do about a bad online review. However, there are many legitimate ways to turn around a negative review....
Deleting fake reviews is a vital part of a review management strategy. Flagging fraudulent reviews for removal protects your online reputation from the damage that bogus can cause. But knowing how to remove a dishonest review successfully can be challenging. Here you will find out how to delete a fake Google review. Unfortunately, any business...
Knowing where to find your online business reviews is a crucial part of reputation management. Your customers can leave online reviews in several places. The most common places to find reviews of your business are review platforms such as Google and Facebook. In addition, regularly monitoring your business reviews lets you respond to positive reviews,...
Review management software is the only way to leverage the impact of online reviews to your advantage. The best online tools to manage reviews save you time, get you more real customer reviews and increase revenue. Additional benefits of investing in reputation management include improved local SEO search rankings, a better business reputation, and a...
Google reviews are one of the most crucial contributions to a business’s online reputation, marketing strategy, and revenue. Happy customers leaving positive reviews is the goal of every small business. But what happens when you suspect you are receiving false reviews that negatively impact your star rating? Without a doubt, fake reviews damage your online...
Searching for the best review management software can be overwhelming. After looking at the various features on offer, you may wonder what you really need to improve your online reputation. Then the confusing pricing plans can leave you thinking if you can afford it. Thankfully, finding affordable online review management is possible. It’s hard to...
Receiving reviews that you don’t like can damage your online reputation. While the odd negative review won’t hurt your reputation, too many can have devastating consequences on your brand image and revenue. Can you delete poor reviews you don’t like? That depends on the reasons why you don’t like the review content. Are there online...
You open your Google My Business account and read some fantastic new positive reviews online. But when you sign back in to reply, the Google reviews have vanished. You feel frustrated because the customer review has gone. After all, it takes time and energy to get legitimate reviews, and reviews affect your overall star rating....
“Your brand name is only as good as your reputation.” This famous quote shows the importance of protecting your online presence at all costs. What people read online about your business can make or break a sale. Reputation management is about controlling the impact of consumer opinions to weather any crisis. For protecting your greatest...
You got a bad review on Google and need to remove it fast. Fixing a Google review is crucial to your online reputation management. You must make sure you flag the review for Google to delete it. But how can you delete a bad, negative, or fake review? Find the solution in this article. What...