Author name: Ricardo Soares

building a growing reputation online

Ways to Improve your Online Reputation

[et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”]Your online reputation is worth protecting and strengthening because it is one of your greatest assets. Getting plenty of good reviews, ranking well in search engine results pages, and building trust are all ways to improve your online reputation. Having a strong brand that is well-respected will also protect …

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Customer Experience Strategy

Why You Need a Customer Experience Strategy

[et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”]A customer experience strategy is essential to retain existing customers and get new ones. Every interaction your customers have affects how they view your business. Get your customer experience strategy right – you will have a growing base of happy, satisfied customers. If you don’t have an experience strategy …

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Customer Reviews

How to Respond to Positive and Negative Reviews

How should you respond to positive reviews? The obvious answer is to thank them for taking their time to leave feedback. People have busy lives and leaving positive reviews are rarely on someone’s list of priorities. Leave your response to their review as soon as possible to increase its impact. 

How to Get 100s of Postive Online Reviews

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